top of page

Privacy Policy

​

Last updated: January 2026

 

Your privacy matters to me. This Privacy Policy explains how Naomi Ives - Remote Work Coach (“I”, “me”, or “my”) collects, uses, and protects your personal data when you visit www.naomiives.com or work with me.

I am committed to handling your data transparently and in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

​

1. Who We Are

Business name: Naomi Ives - Remote Work Coach
Website: www.naomiives.com
Email: hello@naomiives.com

For data protection purposes, Naomi Ives - Remote Work Coach is the “data controller”.

​

​

2. What Personal Data We Collect

I may collect and process the following types of personal data:

  • Contact information – such as your name and email address

  • Enquiry information – details you provide via contact forms, booking forms, or email

  • Booking and payment information – where relevant (payments are processed securely by third-party providers; we do not store full payment details)

  • Website usage data – such as pages visited, device type, and browser (via cookies or analytics tools)

​

3. How We Use Your Data

I only use your data when we have a lawful reason to do so. This includes to:

  • Respond to enquiries and messages

  • Deliver services you’ve requested (e.g. coaching, consultations, resources)

  • Manage bookings, contracts, and payments

  • Send relevant updates or information you’ve opted in to receive

  • Improve our website and services

I will never sell your data.

​

4. Lawful Basis for Processing

Under UK GDPR, I rely on the following lawful bases:

  • Consent – where you’ve opted in (e.g. mailing lists)

  • Contract – where data is needed to provide a service you’ve requested

  • Legitimate interests – such as improving my website or responding to enquiries

​​

5. How We Store and Protect Your Data

Your data is stored securely using trusted platforms and reasonable technical and organisational measures.

I only keep your data for as long as necessary:

  • Enquiry data: up to 12 months

  • Client records: as required for legal, tax, or business purposes

​

6. Sharing Your Data

I may share limited data with trusted third-party providers where necessary, such as:

  • Website hosting providers

  • Email marketing platforms

  • Booking or payment processors

These providers are required to protect your data and only use it for agreed purposes.

​

7. Cookies

I may use cookies and similar technologies to improve your browsing experience and understand how our website is used.

You can manage or disable cookies through your browser settings.

​

8. Your Rights

You have the right to:

  • Access the personal data I hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent at any time

  • Object to or restrict certain processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact me at hello@naomiives.com

​

9. Third-Party Links

My website may contain links to other websites. I am not responsible for the privacy practices or content of those sites.

​

10. Changes to This Policy

I may update this Privacy Policy from time to time. The latest version will always be available on this page, with the updated date shown at the top.

bottom of page